This privacy policy outlines:

What information we (Love Cottages) collect about you and how,
What the information will be used for,
Your rights
Third party organisations

1. What information we collect and how:

We (Love Cottages) will store the full data (excluding payment details) of any bookings, or enquiries, made through the Love Cottages site.

We will track the domains from which people visit the Love Cottages website and we will analyse this data for trends and statistics. Subject to the provisions of this Privacy Policy, different Love Cottages websites may use accumulated data for different purposes, including marketing analysis, service evaluation and planning.

Personal details are entered by visitors on various forms throughout the site. These include forms for signing up to the Love Cottages newsletter and also for reserving a cottage holiday.

Currently, Love Cottages uses personal information as a basis for notifications to users, called “opt-in” emails.

2. What will the information be used for?

Where names, addresses & other personal information including email addresses are collected on our website, they will only be used by Love Cottages and its member agencies and we will never pass that information on to any third parties.

“Opt-in” Emails: Users may “opt-in” to receive site notifications, newsletters or other information via email. Users may remove themselves from such services at any time at their discretion. Any email sent to an “opt-in” list will include directions for how a user may remove him or herself from the list, or a URL where the user may find such directions.

Other Notification: In order to implement or enforce the Terms and Conditions of the Love Cottages website, we may use personal information to contact users on an individual basis.

Direct marketing: Subject to the previous, as part of our business marketing activity, we may send information relevant to Love Cottages products and services to individuals on our database. Individuals may at any time request not to receive such information in the future by contacting Love Cottages direct.

Surveys and Resulting Information: Subject to the previous, we may conduct surveys or other studies of our customer base and use this information for internal marketing and planning purposes. Participation in such surveys is at the user’s option; Love Cottages does not conduct mandatory surveys.

3. Other information:

At no time, unless such disclosure is required by law or a user specifically authorises such disclosure, will Love Cottages disclose individual user personal information that is not publicly available to unrelated third parties.

Should we become aware that site security is compromised or user non-public information has been disclosed to unrelated third parties as a result of external activity, for example external security attacks, we shall take reasonable measures, including internal investigation and notification to and cooperation with law enforcement authorities.

If Love Cottages becomes aware that a user’s personal information provided to us has been disclosed in a manner not permitted by this Privacy Policy, we shall make reasonable efforts to notify the affected user, as soon as possible and as permitted by law, of what information has been disclosed, to the extent that we know this information.

To update the privacy policy, we will both post the changed version and its effective date at this page. Concurrently with any change to the core privacy policy, we will email notice of the change to known users at least 15 days in advance.

Our website contains links to other websites, whether owned or controlled by Love Cottages affiliates or unrelated third parties. Love Cottages is not responsible for the privacy policies and practices of any linked website.

Contacting us:

If you have any questions about this privacy statement, the practices of this site, or your dealings with Love Cottages, you can contact us on help@lovecottages.co.uk