Terms and conditions
Other applicable terms
Please note that when you book a vacation property (“Property”) advertised on our site, you will also form a contract with the owner of the Property (on whose behalf the letting agency represents). This contract will be governed by the relevant letting agency’s booking terms (over which we have no control).
Information about us
www.lovecottages.co.uk is a site operated by Love Cottages Ltd ("We"). We are a limited company registered in England and Wales under company number 09502625 and have our registered office at The Long Barn, The Old Brewery, Priory Lane, Burford, Oxfordshire, United Kingdom, OX18 4SG.
We display information about Properties on our site. This information is provided by third party letting agencies. We may also offer a messaging system which allow users to communicate with third party letting agencies through our site.
Communications through our site
If users wish to communicate with letting agencies through our site, they can use the messaging system on our site to send an information request to letting agencies. These requests will include the user’s surname, email address and telephone number.
We will endeavour to pass this information request on to the relevant letting agency and will send the user an [email] confirmation when this has been done.
Once the letting agency has received the information request, they will communicate direct with the relevant user.
Following this communication, users may decide to book a Property through the letting agency and form a contract with the owner of the Property.
Changes to these terms
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we (or our contributors) are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Accessing and using our site
The information displayed on our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
Your account and password
If you choose, or you are provided with, a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user password, you must promptly notify us at [email protected].
Intellectual property rights
We (or are contributors) are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off copies, or download extracts, of pages from the site for the sole purpose of confirming that you have entered in to a legally binding agreement with us. You may not print off copies, or download extracts, of any page(s) from our site for any other purpose.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
No reliance on information
We may provide users with information about Properties on our site. Please note that this information, together with any other content on our site, is provided for general information purposes only. In some circumstances it may have been prepared by third party letting agencies. It is not intended to amount to advice on which you should rely.
We recommend that you obtain further advice before taking any action based on the information supplied through or the content accessed on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site or the information we provide through our site is accurate, complete or up-to-date.
Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site; or use of or reliance on any content displayed on, or information provided through, our site.
If you are a business user, please note that in particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site, which may include links to third party letting agency’s website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them or from any contract you form with a third party letting agency or an owner on whose behalf the letting agency represents.
Uploading content to our site
If you are a letting agency, you may use features which allow you to upload content onto our site. If you are a guest or registered user, you may use features which allow you to review properties listed on our site.
If you upload content onto our site, you must comply with the following content standards:
be accurate (where they state facts);
be genuinely held (where they state opinions); and
comply with applicable laws in the UK and in any country from which they are posted.
Contributions must not:
contain any material which is defamatory of any person;
contain any material which is obscene, offensive, hateful or inflammatory;
infringe any copyright, database right or trade mark of any other person;
be likely to deceive any person;
be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
be used to misrepresent your identity or affiliation with any person;
give the impression that they emanate from us, if this is not the case; and
advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
You warrant that any such contribution complies with those standards, and you will be liable to us and indemnify us for any breach of that warranty.
Any content you upload onto our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in the next paragraph (“Rights You Licence”).
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the above content standards.
Rights you licence
If you upload content onto our site, you grant the following:
you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferrable licence to use, reproduce, prepare derivative works of, display and amend the content uploaded by you onto our site; and
you grant our site users a perpetual, worldwide, non-exclusive, royalty-free, transferrable licence to use the content uploaded by you onto our site.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing spam, viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
Third party links and resources in our site
Where our site contains links to other sites, these links are provided for your information only. We have no control over the contents of those sites.
“Loves Cottages” is a trade mark of Love Cottages Ltd.
To contact us, please email [email protected]
Thank you for visiting our site.
Last updated: November 2015